Windows
Mobile
Mac
Linux
Drivers
This week most downloaded new software.

Search:

You are not Logged in!
Do you want to Log in or Register?


Windows » Business » Helpdesk & Remote PC » Web Help Desk 12.0

Web Help Desk 12.0 screenshot
View screenshot
Average Rating:0/5 0%
User Rating:       /5 0 votes
Visitors Rating: 0/5 0 votes
Members Reviews: 0
   
  

Download time:
56K: 10h 25m 8s  64K: 9h 6m 59s  128K: 4h 33m 30s  768K: 38m 3s
Downloads:
Total: 114 | Last week: 1
Hits:
408 visitors
Publisher:
OS Support:
WinXP, Win Vista, Win 7 
License:
Freeware 
Date added:
30-08-2013 
Last Update:
21-05-2013 
Size:
256.40 Mb


 


Web Help Desk Publisher's description:

from SolarWinds

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with
Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable.

SolarWinds Web Help Desk improves ticket resolution by:
Automatically generating tickets. Tickets can be generated from the web-based self service portal, can be generated via email or can automatically created and prioritized directly from SolarWinds alerts. Routing tickets to the right person at the right time. Tickets can be routed based on priority and who is on call.
Customizing forms, workflow configurations and email templates. Easy-to-use and customizable, Web Help Desk is great bank for your buck.
Includes easily-customizable and dynamic ticket forms with unlimited custom fields
Dynamically routes and assigns help desk tickets to a specific technician or group of technicians
Automatically converts service request emails into a trouble tickets, including file attachments
SolarWinds Web Help Desk eliminates the errors, time inefficiencies, and opportunity costs that plague manual asset tracking and audits.

System Requirements:

Windows Server 2003, 2008 or 2008 R2, or 2012 64-bit OS

Program Release Status: Major Update
Program Install Support: No Install Support



Web Help Desk Version History:

Web Help Desk 12.0 added on: 21-05-2013 - actual version


Web Help Desk Related software downloads:

Related Downloads

Nsasoft Network Software Inventory 1.2.2 - 219 downloads
Nsasoft Network Software Inventory is software license tracking solution, powerful software asset management tool and software licensing compliance auditor. The software scans network and generates complete reports about installed computers software.
Folder HelpDesk 12 - 214 downloads
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web form, manually or automatically. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. E-mail history, FAQ.
Quinnect Remote Support 5.3 - 213 downloads
Quinnect is a remote support solution for quick and secure access to remote computers over the Internet. You can use Quinnect both for ad hoc remote customer support and for administering remote workstations and servers on a 24/7 schedule.
Quinnect Server 1.2 - 211 downloads
Quinnect Server is free self-hosted server software that allows you to deploy a completely autonomous remote support solution. Quinnect Server works with Remote Utilities and Quinnect and acts as a local server that enables firewall bypass.
SiteHeart 1.1.2 - 205 downloads
Our product allow you to install online chat for your site. It is not necessary to have own support stuff.
NeuQs Help Desk 2.01 - 204 downloads
Whether you are looking for help desk software to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels of service.

Most Popular

pcvisit ProfiSupport 12.0 12.0.25.9914 - 199 downloads
The solution for IT supporters wanting to generate an income with online support. Access customer PCs via the internet and solve problems as if were right there. Use your time and your coworkers' time more effectively than for commuting.
DameWare Remote Support 10.0 - 165 downloads
Support thousands of end-users without having to leave your desk, using remote support software. DameWare Remote Support (DRS) includes Mini Remote Control and DameWare Mobile for iPad and iPhone. Remote control & remote administration!
Quinnect Remote Support 5.3 - 213 downloads
Quinnect is a remote support solution for quick and secure access to remote computers over the Internet. You can use Quinnect both for ad hoc remote customer support and for administering remote workstations and servers on a 24/7 schedule.
Nsasoft Network Software Inventory 1.2.2 - 219 downloads
Nsasoft Network Software Inventory is software license tracking solution, powerful software asset management tool and software licensing compliance auditor. The software scans network and generates complete reports about installed computers software.
Folder HelpDesk 12 - 214 downloads
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web form, manually or automatically. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. E-mail history, FAQ.
ThinRDP Workstation 1.0 - 197 downloads
Pure web RDP client for remote access to VDI / RDS, Windows programs, documents, files, and network resources through a PC, iPhone, iPad, Android tablet, ChromeBook, or any other device that supports HTML5.

New Releases

Knowledge Base 1.0
Knowledge Base - easy-to-use software for building a public help desk and internal knowledge base. It's a great tool for sharing your team's knowledge with customers, eliminating the need to answer the same questions over and over again.
ServiceDesk Standard Edition 2015.2.0 - 118 downloads
Service Management software to manage Service Contracts and Customer Complaints
ServiceDesk Lite 2016 (Free Service CRM) 1.0 - 34 downloads
Service Desk Lite is free ready to use service management software
Convert Outlook OST Files to PST Files 1.0.0.1 - 48 downloads
Best software to convert outlook ost files to pst files on Windows PC
Helpdesk Elite 2 - 95 downloads
Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks
ServiceDesk Lite 2014 10.5 - 87 downloads
Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a simpler way.

Web Help Desk Related Tags:

    IT Help Desk          Help desk software          IT asset management          ITIL          ITSM          Free help desk software          ITIL service desk          helpdesk software          help          desk          software          management          asset          ticket          assets          automatically          tickets      






Contact | Submit Software | Valid CSS and HTML | Terms of Use | RSS Feeds & Site Map
Querys:12 - Time: 0.53728