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Windows » Business » Helpdesk & Remote PC » SupportPortal 3.3

SupportPortal 3.3 screenshot
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Download time:
56K: 6m 20s  64K: 5m 33s  128K: 2m 46s  768K: 23s
Downloads:
Total: 103 | Last week: 1
Hits:
363 visitors
Publisher:
OS Support:
Linux, Unix 
License:
Demo 
Date added:
16-08-2012 
Last Update:
17-04-2012 
Size:
2.60 Mb


 


SupportPortal Publisher's description:

from Escon Information Consulting

AJAX/PHP web based help desk and customer support solution with Support Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C.
SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base and procedures - Manage SLA and get reports on support load and performance.

System Requirements:

PHP, MySQL

Program Release Status: Major Update
Program Install Support: Install Only



SupportPortal Version History:

SupportPortal 3.3 added on: 17-04-2012 - actual version


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SupportPortal Related Tags:

    help desk software          helpdesk          service desk          support ticket software          web based          online          customer support          itil          sla          live chat          knowledge base          forum          downloads          news          support      






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