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Windows » Business » Helpdesk & Remote PC » Knowledge Base 1.0

Knowledge Base 1.0 screenshot
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43 visitors
Publisher:
OS Support:
WinXP, Win Vista, Win 7 
License:
Shareware 
Date added:
23-02-2018 
Last Update:
23-02-2018 
Size:
0.00 Mb



Knowledge Base Publisher's description:

from LiveChat

Knowledge Base - easy-to-use knowledge management and self-service software for centralizing and sharing documentation and how-to articles through help desk and FAQ pages.
It eliminates the need to answer the same questions over and over again, allowing you to create self-service customer support content around recurring topics and problems. Educate your users with a simple knowledge base that can be tailored to match your branding. Easily customize the look and feel of your help center - change the URL, logo, colors, and headline of your help page. Organize knowledge with topics, visibility setting and keywords so customers and support agents can easily find what they need. You can create your own public help desk in no time. Knowledge base is mobile friendly, and works properly on all known up-to-date browsers. By integrating Knowledge Base with LiveChat, support agents can serve themselves with the right information at the right time whenever they stumble across difficult questions from your customers. And all of that without leaving the LiveChat app. Knowledge Base has been equipped with AI learning capabilities to suggest relevant articles based on the customer's question for faster communication. Improve articles using customer feedback and built-in reporting. Try Knowledge Base for free for 14 days.

System Requirements:

Up to date browser.

Program Release Status: New Release
Program Install Support: Install and Uninstall



Knowledge Base Version History:

Knowledge Base 1.0 added on: 23-02-2018 - actual version


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Knowledge Base Related Tags:

    help desk          knowledge base          live chat          customer help          customer service          customer support          online help          online support          self service          customer feedback          self help          helpdesk          collaboration          support          content management          knowledge          base          articles      






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