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Windows » Business » Helpdesk & Remote PC » AbusePipe Abuse Desk Management Software 3.0



AbusePipe Abuse Desk Management Software 3.0 screenshot

AbusePipe Abuse Desk Management Software 3.0


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AbusePipe Abuse Desk Management Software 3.0 screenshot
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Download time:
56K: 1m 1s  64K: 54s  128K: 27s  768K: 4s
Downloads:
Total: 94 | Last week: 1
Hits:
360 visitors
Publisher:
OS Support:
WinXP, Win Vista, Win98, Unix, Win 7 
License:
Freeware 
Date added:
23-04-2013 
Last Update:
08-09-2011 
Size:
0.42 Mb


 


AbusePipe Abuse Desk Management Software Publisher's description:

from DataMystic

Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action.
AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions.

Advantages-
* Far quicker response time to abuse emails (From 3 weeks down to 1 day or 1 hour depending on reporting period chosen)
* Far less chance of your ISP being black-banned by other ISPs for failure to act against SPAMers
* Less technical staff required to investigate abuse. Technical staff can return to their normal job functions rather than spending the majority of it reacting to email abuse
* SPAMmers will find your ISP less of a 'soft target', and hence they will target other ISPs
* Move abuse follow-up to a front-of-house activity, with a simple report forwarded to call centre staff for customer follow-up on a daily basis
* Unique data warehouse allows for abuse emails to be analysed via customized reports or via Reporting tools such as Brio and Business Objects.

System Requirements:

Any web browser - this is a managed service

Program Release Status: New Release
Program Install Support: Install and Uninstall



AbusePipe Abuse Desk Management Software Version History:

AbusePipe Abuse Desk Management Software 3.0 added on: 08-09-2011 - actual version


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AbusePipe Abuse Desk Management Software Related Tags:

    abuse desk management software          abuse-queue management tools          help desk tracking system          help desk          email tracking software          queue management          abuse          management          software          isps          their          less          staff      






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